A Fixed-Price Working Session
Process Rescue Session
Fix the Problem Before You Buy the Tool
In 90 minutes, your team agrees on the real problem and leaves with a one-page plan.
Not sure yet? Start with a free Discovery Call. No cost, no pitch.
Why Projects Stall
Most stalled projects were never agreed on
80%+
of AI projects fail,
by some estimates
A team gets excited. A tool gets bought. Months pass, the budget is spent, and nothing has changed. A 2024 RAND Corporation study said it this way: by some estimates, more than 80 percent of AI projects fail. And the first reason it gives is not the technology. It is that people misunderstand, or miscommunicate, the problem they are trying to solve.
That is a people and process problem. It is the work I have done for more than 25 years. The Process Rescue Session puts that experience to work for your team, in one focused sitting, before you spend more money.
Source: RAND Corporation, "The Root Causes of Failure for Artificial Intelligence Projects and How They Can Succeed," August 2024.
Free Checklist
5 Questions Before You Buy AI
Answer these first. If you cannot answer one, start there.
One page · PDF
The Deliverables
What You Leave With
One agreed problem
Everyone's view on the table, merged into one clear sentence the whole team signs on to.
A definition of success
What the customer needs and what the business needs, with a number and a date.
A clear scope
What is in, what is out, who represents each step, and what risks are open.
The real process
A map of how the work actually happens today, and where the data is missing.
Named owners
A person and a phone number for every critical step, and what number signals trouble.
A one-page fix plan
A first small step for this week, written up and in your inbox within 2 business days.
Inside the Session
The Five Questions We Work Through
-
01
What problem are we really solving?
Everyone writes down what they believe the problem is. We group the answers and merge them into one problem everyone agrees to.
-
02
What does success look like, and what do the customer and the business need?
Money, time saved, or better delivery. We reconcile the views into one definition of success.
-
03
What is in scope, and what is out?
We list the main steps and ask who knows or owns each one. Anything without an owner becomes a named risk.
-
04
What does the process look like today?
Your team has 3 minutes to map it. There is almost always a surprise. We also mark where you have data and where you only have opinions.
-
05
Who owns it after launch?
A person and a phone number for every critical step, so improvements last and the right person is called when something moves.
Four Steps
How It Works
01
Book and agree
Pick a time and accept the service terms. Pay $400 to confirm.
02
Answer a short form
About 10 minutes: the process, the people, and the numbers you have.
03
Join the session
90 minutes live by video, with up to 4 people from your team.
04
Get your fix plan
One page, by email, within 2 business days.
An Honest Filter
Is This Right for You?
A good fit if you
- are about to buy or start an AI or process project
- have a project that stalled or feels off track
- want your team on the same page before spending more
- want a clear next step, not a sales pitch
Not a fit if you want
- a tool built, bought or installed for you
- a guaranteed result or a promised saving
- legal, tax or financial advice
- ongoing support (that is a separate engagement)
Who Leads Your Session
Jesus Hiraldo
Your session is led by Jesus Hiraldo, founder of iNGEN Enterprises Solutions. He has spent more than 25 years improving processes in operations, quality, supply chain and financial services, and holds a Lean Six Sigma Black Belt. He now helps leaders bring AI into their organizations the human-centered way: define the problem, listen to the customer and the people doing the work, and build on data instead of opinion.
"After all, without data, everything is an opinion."
Read the founder's storyReserve Your Time
Book Your Process Rescue Session
$400 for one 90-minute session and a one-page fix plan. Credited toward a paid engagement booked within 30 days.
Questions first? Send us a message or book a free Discovery Call.
Questions & Answers
Questions People Ask
The Process Rescue Session is a business advisory service. It is not legal, tax, accounting or financial advice. No results are guaranteed.